We accept various payment methods, including credit/debit cards, net banking, and Cash on Delivery (COD) for your convenience. Rest assured, our payment processes are secure and reliable.

Once your order is shipped, you will receive a tracking number via email. Track your order using this number on our "Track Your Order" page. For further assistance, reach out to our support team.

We offer a hassle-free 5-day return window. If you're unsatisfied with your purchase, you can request a return, and upon approval, receive a full refund. Detailed information is available in our Return and Refund Policy.

We're sorry, but once an order is confirmed, we cannot change the shipping address. Please double-check your address during checkout.

Orders can be cancelled within 24 hours of placement. Contact our customer support team or email support@drosio.com. Once an order is shipped, it cannot be cancelled.